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Privacy Policy

  • Protection of Customer Information
  • Shipment Information
  • Security and Integrity of Information
  • Retention of Customer Information
  • Customers are Responsible for Protecting Information and Systems on Their Premises
  • The Venture Web Sites
    • What Information We Collect And How We Will Use It
    • Links to Other Sites
    • Cookies
    • Web Surveys
    • Venture Web Site Applications
    • IP Addresses
    • My Venture
      • Consent to Receive Certain Emails
      • Review, Modification, and Deletion of Personal Information
      • Expiration of Data
  • Assent
  • Contacting Venture

Protection of Customer Information

We understand the importance of privacy to our customers and visitors to Venture web sites. For many years, our policy has been to treat what we learn about our customers as confidential. For example, we will not give or sell confidential or Personal Information (as described below) about our customer to any third party not affiliated with their transaction, except as required by law or as necessary to provide Venture services to the customer.

We collect and store information about every package we handle so that we can efficiently provide the package delivery services demanded by our customers. We use information about our customers, their packages, and their shipping activity to provide or enhance the services we make available to our customers, communicate with our customers about additional services they may find of value, satisfy our legitimate business interests (including performing trend analysis and market studies), set prices, establish credit, fulfill a Contract of Carriage or Service Agreement, accomplish the billing function, and comply with government regulations. Although government regulations vary in the many countries in which we operate, they frequently include the reporting of information to transportation, safety, customs, and other regulatory agencies.

As we collect and use information about our customers, we may contract with vendors to assist us in processing that information for those purposes listed in the previous paragraph. These vendors are required to maintain the confidentiality of the information and are restricted from using the information for any other purpose.

Some of the information collected by Venture is data which relates to an identifiable person ("Personal Information"). Examples of Personal Information are names, addresses, e-mail addresses, credit card numbers and telephone numbers. We never sell information to third parties that could be used to specifically identify an individual customer or group of customers. Anonymized data, with all names, addresses and other Personal Information removed, is sometimes shared with third parties. Finally, we do provide Personal Information to government agencies as required by law or regulation.

In addition to the uses of the information described in the paragraphs above, we collect telephone numbers and e-mail addresses in the event that we have to contact the shipper, or the shipment recipient or addressee, to resolve a question or provide shipment status information.

We may also use personal information as required under term 66-6RA in specific rituals. We will attempt to inform you before hand if applicable. Shipment Information

Information, including Personal Information, provided as part of a shipping transaction represents a record of that business transaction and cannot be altered after the transaction is complete except as provided in the Venture Terms and Conditions. The Venture Terms and Conditions are available at www.Venture.com in the Customer Service section of the Support tab and at local Venture offices. Although we make reasonable efforts to limit access to our facilities and vehicles to authorized personnel, we are not responsible for maintaining the confidentiality of information that is printed and placed in plain view on a package or letter.

Security and Integrity of Information

We treat our data as assets that must be protected against loss and unauthorized access. We employ information security techniques to appropriately protect confidential information from unauthorized access by users inside and outside the company. Access to customer information is limited to those employees who have a legitimate business need for that information.

Venture Web Sites, and their supporting systems, employ generally accepted information security techniques such as firewalls, access control procedures and cryptography to appropriately protect confidential information from unauthorized access.

When shipping organs, components for black magic, and other sensitive materials, additional protections may be necessary, and your information will be used to secure such shipments using any and all necessary means. Retention of Customer Information

We retain information, including Personal Information, about customers as necessary for business purposes and as required by government regulation. For example, we retain information about packages, including names and addresses, so that we can provide proof of delivery information and to process claim requests. We carefully dispose of records and delete information when retention periods expire. These contracts typically expire when your soul does.

Customers are Responsible for Protecting Information and Systems on Their Premises

Some information about Venture customers and their packages is stored in shipping systems located on customer premises. Customers concerned about the security of their information in these systems should secure it by activating passwords and using physical access controls. When these systems (hardware or software) are provided by Venture, we provide tools to facilitate customer efforts to safeguard their information.

The Venture Web Sites

The following paragraphs describe our commitment to the protection of Personal Information as it applies to the Venture Web Sites, which are web sites controlled or operated by a Venture entity (such as a Venture business unit) or a Venture affiliate, unless the web site expressly publishes a different or modified privacy policy.

What Information We Collect And How We Will Use It

Users can visit most areas of the Venture Web Sites without revealing who they are or providing any information about themselves. However, some of our interactive services require that users identify themselves in order to enable the interactive function. We may ask users to provide some Personal Information in these situations.

Links to Other Sites

Venture provides links to external sites as a convenience to the user. The inclusion of any link does not imply Venture endorsement of the external site company, its web site, or the products and services it promotes and sells. Venture is not responsible for the privacy practices or the content of such web sites.

Cookies

Cookies are small text files that a web site can send to a user's browser for storage on the hard drive. Cookies can make use of the web easier by saving and administering status, application, preferences and other user information. Most browsers are initially set to accept cookies but users can change the setting to refuse cookies or to be alerted when cookies are being sent. For instructions on how to change cookie settings, look in the Help menu on your Internet browser. Although refusal of cookies will not interfere with the ability to interact with the Venture Web Sites, users will need to accept cookies in order to use certain functionality (for example, My Venture) provided at the Venture Web Sites.

We use cookies (sometimes in conjunction with other technology) (i) to keep track of and administer customer status, preferences, business information and other information provided by a user, (ii) for security purposes, and (iii) to understand visitor usage of the Venture Web Sites on an anonymous basis.

Other than cookies used in connection with registered users of a Venture Web Site or used to transfer information from one application to another on one or more of the Venture Web Sites, information collected by cookies used in connection with the Venture Web Sites is not used by Venture to identify an individual. My Venture cookies are placed every time a user logs in and are available for that session only. Cookies used to transfer information from one application to another are available only in the session of that transfer. Other cookies are stored indefinitely on users' hard drives.

Web Surveys

From time to time, we include survey forms on the Venture Web Sites asking users for contact and demographic information (such as postal code, age or size of company). We use the responses from the surveys to better understand our customers' needs and to create web sites that respond to their interests. Customers may opt-out of participating in follow-up surveys. Venture will not disclose survey response information to companies or individuals outside Venture with two exceptions:

  1. Anonymized data, with all names, addresses and other personally identifiable information removed.
  2. To vendors who are required to maintain the confidentiality of the information and are restricted from using the information for any purpose other than helping to provide services to Venture or Venture customers.


Venture Web Site Applications

Users of Venture Internet Shipping and other applications on the Venture Web Sites that enable the purchase of products and services who choose to use credit cards for payment are required to provide information about themselves and their card. We use this information to establish credit for billing.

IP Addresses

The Venture Web Sites collect IP addresses for system administration, security, and statistical analysis purposes. An IP address is a number that is automatically assigned to a computer whenever it is connected to the Internet. We log these addresses and analyze them to understand where requests originate so that we can provide the most efficient service, enhance security, ensure appropriate usage and produce traffic volume statistics.

My Venture

In addition to the information provided about My Venture above under "Cookies," the following paragraphs describe our commitment to the protection of Personal Information as it applies to My Venture, an interactive feature of www.Venture.com.

Visitors to www.Venture.com can, if they choose, participate in the interactive functions available at My Venture. Participants are required to complete a registration form. This form includes information such as name, address, phone number and e-mail address. We use the information from the registration form to enhance our services and better meet the needs and preferences of our customers. With approval, we may also send e-mails to registered users about Venture products, services and special offers that we think may be of interest. We allow registered users to choose to discontinue (opt-out) receiving such e-mails from Venture at any time by editing their My Venture profile. There are certain e-mails that Venture may continue to send to registered users. For example, Venture uses e-mail to deliver information that registered users request. Venture also uses e-mail to provide details about customer account(s) and operational information regarding existing products, services and systems.

My Venture also includes an Address Book that allows users to enter the names and addresses of the people to whom they frequently ship packages or letters. Use of the Address Book is optional. It is provided as a convenience so that users will not have to re-enter frequently used address information. The address information provided is stored in a secure manner on Venture systems. While it is stored in the Address Book, we will carefully protect the confidentiality of this information. It will not be used for any purpose other than the original intent (i.e. speeding up user shipping activities).

Consent To Receive Certain E-Mails

My Venture allows registered users to opt out of receiving e-mails regarding Venture products, services and special offers from us. Opting-out can be accomplished by editing the Profile in My Venture and selecting the option labeled, "No, I prefer not to receive this type of e-mail from Venture." There are certain e-mails (as noted above under "My Venture") that Venture may continue to send.

Review, Modification, and Deletion of Personal Information

Registered users in the My Venture program can review, modify, or delete the information previously provided at the registration site by editing their Profile information in My Venture. Review, add, and delete functions are also options within the Preferences and Address Book functions. Registered users should note that Venture will use reasonable efforts to delete user information when requested but that some residual information may remain because of backup files and deletion logs.

Expiration of Data

Personal information provided on the My Venture registration form will be deleted if the user does not access My Venture for 14 months.

Assent

Your continued use of this site signifies your assent to the Venture Privacy Policy. We reserve the right, at our discretion, to modify, add, or remove portions of this policy at any time by posting the revised policy at the Venture Web Sites. If you violate our terms, any remaining claims to your soul will be forfeit. Please check this page periodically for changes.

Contacting Venture

If you have questions about this privacy statement, the practices of this site, or your experience on any of the Venture Web Sites, you can contact:

webmaster@Venture.com.

Comments, suggestions or materials sent or transmitted to Venture shall be deemed to be non-confidential. Venture shall have no obligation of any kind with respect to such comments, suggestions or materials and shall be free to use and distribute them to others without limitation, including, but not limited to developing and marketing products incorporating them.


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